Tag Archives: PR advice

Crisis communication shapes reputations in Hawke’s Bay water calamity

District and Regional Councils at the eye of the storm around the recent contamination of a New Zealand town’s water supply have come under fire for the timeliness and effectiveness of their communication around this issue – now widely acknowledged to … Continue reading

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“You guys”? Choice, bro

My heart went out to him. There he was – a North American with a smart suit and tie and a Powerpoint presentation (from 1’45” in the video here), trying to make nice at a Northland hui where establishing some … Continue reading

Posted in business, community, corporate communication, credibility, environment, government, issues management, Northland, politics, pressure groups, trends | | Leave a comment

“Apartheid” message misses the mark

Every now and then local government throws up a political race that’s far more meaningful, far more entertaining to watch than the national version. That’s happening right now in New Zealand’s Northland. If you’re not from New Zealand, or if … Continue reading

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Using tablets to give good head

I hate Powerpoint. Actually, I hate Powerpoint presentations. You know – those dry, soulless experiences where presenters drag themselves up onto their hind legs and read to you – verbatim – the words that appear on the screens behind them. … Continue reading

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Apologies abound

Another week, another apology. This time it was the turn of Telecom, with a swift U-turn over its try-hard ‘Abstain for the Game’ campaign. It, of course, followed hard on the heels of the adidas non-apology of the previous week … Continue reading

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adidas drops the ball – big time

Good on Rebel Sport, Briscoes and Whakatane Sportsworld for taking a stance on the rugby jersey price issue. While adidas’ reaction to public outrage over the fleecing of Kiwi rugby fans has been little short of Kafka-esque to date (referring … Continue reading

Posted in brands, business, corporate communication, crisis communication, marcomms, PRos and PRats, reputation, sport, the human element | | Leave a comment

From ‘villain’ to victim – Campbell shows the way

Back in the 80s, when press releases were sent by telex and ‘cc’ literally meant ‘carbon copy’ I was a wet-behind-the-ears junior account assistant at Spectrum, at that time a leading southern African PR consultancy headed by industry doyen George Foot. … Continue reading

Posted in apologies, corporate communication, crisis communication, doing the right thing, issues management, journalism, media, media training, moral high ground, spokesmen, the human element | | Leave a comment

Podium people

I’ve taken part in, and eavesdropped on, several wonderful discussions recently about whether Aussie PM Julia Gillard is a nasty person because she didn’t show much emotion about the Queensland floods in front of the cameras, and whether Queensland premier … Continue reading

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Conspiracy or cock-up? You decide…

Happy New Year! Here’s to the next 12 months – I hope they bring us all health, happiness and hilarity. Speaking of hilarity, I’m still shaking my head in bemusement at the latest twist in the Hanover Finance/Mark and Amanda … Continue reading

Posted in apologies, business, context, crisis communication, doing the right thing, journalism, media, moral high ground, reputation, spin | | Leave a comment

Collins and Co need a fresh approach

NZ Police and their Minister Judith Collins have now had a peek of the international press pack in action and they don’t like it. They won’t be able to change it, though. Unless of course they want to go the way of … Continue reading

Posted in crisis communication, freedom of speech, government, issues management, journalism, media, media training, politics, PRos and PRats, spokesmen | | Leave a comment