Category Archives: reputation

Mum, media luvvies over-react after boy, 12, not hit by car

Posted on June 6, 2013 by Peter

‘Mum asked to pay up after son, 12, hit by car’ was New Zealand’s weightiest story yesterday, the headline screaming out from the front page of the NZ Herald. It wasn’t the biggest news du jour, of course – but … Continue reading →

Posted in apologies, brands, business, citizen journalism, corporate communication, crisis communication, doing the right thing, issues management, journalism, marcomms, media, moral high ground, reputation, social media, spin, tofu PR, trends | | Leave a comment

“Enjoy your lunch”: Pope Francis shows CEOs how it’s done

Posted on March 18, 2013 by Peter

It seems the Vatican has a media rock star on its hands. Pope Francis is, from the earliest moments of his Papacy, displaying communication skills the Catholic Church has long been in dire need of. His early teachings extend way … Continue reading →

Posted in business, community, corporate communication, media, PRos and PRats, reputation, spokesmen, the human element | | Leave a comment

It’s not about the numbers. It just isn’t.

Posted on July 27, 2012 by Peter

Beware smooth-talking ‘social media consultants’ who promise online fame and glory by pointing to tens of thousands of people following them on Twitter, or hundreds and hundreds of ‘likes’ on their Facebook pages. For, to mangle the old proverb involving … Continue reading →

Posted in blogs, brands, business, community, corporate communication, evaluation, marcomms, measurement, media, PRos and PRats, reputation, social media, trends | | Leave a comment

#LearnwithKim .com

Posted on June 29, 2012 by Peter

The Dotcom saga took two dramatic new twists this week with the emergence of the Megaupload founder as the latest (and strangest?) New Zealand folk hero, and the judgement by Chief High Court judge Helen Winkelmann that search warrants used … Continue reading →

Posted in celebrity, citizen journalism, issues management, journalism, PRos and PRats, reputation, social media, spin | | Leave a comment

Political game changer? The ‘B word’ enters the fray

Posted on June 18, 2012 by Peter

In the cut and thrust of politics – and the accompanying drive to galvanise support and isolate opponents – any number of unacceptable ‘isms’ are flung about in the hope that some of the more damning semantic baggage might stick. … Continue reading →

Posted in community, government, issues management, politics, reputation, spin, trends | | Leave a comment

adidas drops the ball – big time

Posted on August 9, 2011 by Peter

Good on Rebel Sport, Briscoes and Whakatane Sportsworld for taking a stance on the rugby jersey price issue. While adidas’ reaction to public outrage over the fleecing of Kiwi rugby fans has been little short of Kafka-esque to date (referring … Continue reading →

Posted in brands, business, corporate communication, crisis communication, marcomms, PRos and PRats, reputation, sport, the human element | | Leave a comment

Podium people

Posted on January 25, 2011 by Peter

I’ve taken part in, and eavesdropped on, several wonderful discussions recently about whether Aussie PM Julia Gillard is a nasty person because she didn’t show much emotion about the Queensland floods in front of the cameras, and whether Queensland premier … Continue reading →

Posted in corporate communication, crisis communication, politics, reputation, spokesmen, the human element, tofu PR | | 2 Comments

Conspiracy or cock-up? You decide…

Posted on January 11, 2011 by Peter

Happy New Year! Here’s to the next 12 months – I hope they bring us all health, happiness and hilarity. Speaking of hilarity, I’m still shaking my head in bemusement at the latest twist in the Hanover Finance/Mark and Amanda … Continue reading →

Posted in apologies, business, context, crisis communication, doing the right thing, journalism, media, moral high ground, reputation, spin | | 1 Comment

Snatching delight from the jaws of disappointment

Posted on November 18, 2010 by Peter

It’s a skill and an art, this PR business. And it’s often found in some of the unlikeliest and most unlovely locations. In my case this week it was in the darkened confines of an optometrist’s vision-testing room. I’ve got … Continue reading →

Posted in apologies, brands, business, doing the right thing, PRos and PRats, reputation, social media, the human element | | Leave a comment

The perils of a good rorting

Posted on November 3, 2010 by Peter

Greed is never a good look. Unless, of course, you subscribe to the Gordon Gekko view of life. But there is, I’ll concede, a very fine line between greed and – what shall we call it? – ‘maximising revenue’. This … Continue reading →

Posted in brands, business, doing the right thing, economy, moral high ground, PRos and PRats, reputation, sport | | Leave a comment