Category Archives: journalism

When news just isn’t

Few things are guaranteed to rile me more than the sanctimonious claim by a news outlet (print or broadcast, but it tends to be mainly newspapers) that it’s there “to serve the community”. To “cater to public interest”. Or, even … Continue reading

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From ‘villain’ to victim – Campbell shows the way

Back in the 80s, when press releases were sent by telex and ‘cc’ literally meant ‘carbon copy’ I was a wet-behind-the-ears junior account assistant at Spectrum, at that time a leading southern African PR consultancy headed by industry doyen George Foot. … Continue reading

Posted in apologies, corporate communication, crisis communication, doing the right thing, issues management, journalism, media, media training, moral high ground, spokesmen, the human element | | Leave a comment

Conspiracy or cock-up? You decide…

Happy New Year! Here’s to the next 12 months – I hope they bring us all health, happiness and hilarity. Speaking of hilarity, I’m still shaking my head in bemusement at the latest twist in the Hanover Finance/Mark and Amanda … Continue reading

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Oh crumbs! ‘Cookie Monster’ gets the sack

This was just too good not to stick up here. News.com.au reports that: The former head of the Brotherhood of St Laurence in Australia has been sacked as chief executive of a Canadian health service after refusing to stop eating … Continue reading

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Collins and Co need a fresh approach

NZ Police and their Minister Judith Collins have now had a peek of the international press pack in action and they don’t like it. They won’t be able to change it, though. Unless of course they want to go the way of … Continue reading

Posted in crisis communication, freedom of speech, government, issues management, journalism, media, media training, politics, PRos and PRats, spokesmen | | Leave a comment

Global scrutiny – can you hack it?

Cries of surprise and outrage about the “disrespectful” questions being asked by international journalists in the wake of the Pike River mining tragedy and the [shock, horror, gasp] “aggressive” questioning of those in charge of the rescue operation indicate some … Continue reading

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Talking science

Watched last week’s Media7 special on science and the media with mounting frustration as Russell introduced expert after expert to discuss the challenges involved in communicating science through the media. He and his researchers seemed to cover every part of … Continue reading

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“Why do they hate us?”

Enjoyed an interesting blog-based discussion with an industry colleague this week – he fears the current recession may be accelerating consumer intolerance, causing a rise in business-bashing and an undue media focus on relatively trivial stories. He points to coverage … Continue reading

Posted in brands, business, citizen journalism, corporate communication, economy, issues management, journalism, media, reputation, social media, spin, trends | | Leave a comment

When silence just isn’t golden

Social policy advocates Professors Horst Rittel and Melvin Webber coined the concept of ‘wicked problems’. They did this to help leaders and policy-makers distinguish between one-dimensional challenges and others with complex, inter-related causes and particularly devastating effects.  The fact that … Continue reading

Posted in business, community, corporate communication, doing the right thing, government, issues management, journalism, media, the human element, trends | | 1 Comment

Turning hacks into flacks

Can ex-journalists make good PR types?  Well, I know they can. But only if they’re able to operate outside the media bubble so many of them have drifted around in for so long. Michelle Boag recently wrote about a current trend … Continue reading

Posted in corporate communication, journalism, marcomms, media, reputation, spin, trends | | 1 Comment