Category Archives: spokesmen

Crisis communication shapes reputations in Hawke’s Bay water calamity

District and Regional Councils at the eye of the storm around the recent contamination of a New Zealand town’s water supply have come under fire for the timeliness and effectiveness of their communication around this issue – now widely acknowledged to … Continue reading

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PR best practice in local government? Yes!

You don’t often expect examples of best practice to jump out at you from local government but hats are off in our office to both the Far North District Council and Auckland Council for their use of social media. The … Continue reading

Posted in brands, business, community, corporate communication, Northland, PRos and PRats, social media, spokesmen, the human element, trends | | Leave a comment

Countdown. Good, but where’s the mongrel?

Countdown needed to come out fighting. The limp written statement from the Australian owned supermarket giant in response to Labour MP Shane Jones’ stinging claims, made under Parliamentary Privilege, was never going to cut it. So finally this afternoon they … Continue reading

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“Enjoy your lunch”: Pope Francis shows CEOs how it’s done

It seems the Vatican has a media rock star on its hands. Pope Francis is, from the earliest moments of his Papacy, displaying communication skills the Catholic Church has long been in dire need of. His early teachings extend way … Continue reading

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Using tablets to give good head

I hate Powerpoint. Actually, I hate Powerpoint presentations. You know – those dry, soulless experiences where presenters drag themselves up onto their hind legs and read to you – verbatim – the words that appear on the screens behind them. … Continue reading

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The Hot Seat; now a harder sell

Last night New Zealand television current affairs programme host John Campbell told viewers that increasing numbers of organisational spokesmen were declining to be interviewed on his programme (from 7’10” in this clip). This was the second time I’d heard that … Continue reading

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Don’t write off the good guys, Bernard

Bernard Hickey is building a new media model in New Zealand. Called journalism.org.nz, its approach is described as ‘public interest journalism funded by the public’ Read more about it here. It sounds fascinating. I was disturbed by the disparaging references … Continue reading

Posted in business, citizen journalism, corporate communication, doing the right thing, journalism, media, PRos and PRats, spin, spokesmen, trends | | Leave a comment

From ‘villain’ to victim – Campbell shows the way

Back in the 80s, when press releases were sent by telex and ‘cc’ literally meant ‘carbon copy’ I was a wet-behind-the-ears junior account assistant at Spectrum, at that time a leading southern African PR consultancy headed by industry doyen George Foot. … Continue reading

Posted in apologies, corporate communication, crisis communication, doing the right thing, issues management, journalism, media, media training, moral high ground, spokesmen, the human element | | Leave a comment

Podium people

I’ve taken part in, and eavesdropped on, several wonderful discussions recently about whether Aussie PM Julia Gillard is a nasty person because she didn’t show much emotion about the Queensland floods in front of the cameras, and whether Queensland premier … Continue reading

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Oh crumbs! ‘Cookie Monster’ gets the sack

This was just too good not to stick up here. News.com.au reports that: The former head of the Brotherhood of St Laurence in Australia has been sacked as chief executive of a Canadian health service after refusing to stop eating … Continue reading

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